ADRC's Vision.

To become a distinguished center for alternative dispute resolution (ADR) locally and internationally known for its excellence in providing cost-effective and timely ADR services.

About ADRC

Advance Dispute Resolution Centre (ADRC) is an independent entity, founded on the tenets of social entrepreneurship model, dedicated to advancing the interests of communities and individuals through timely, cost-efficient and private dispute resolution.

We offer mediation services for disputes which would otherwise be destined for adjudicative process. ADRC’s origins can be traced back to the movement of the Mediation Bureau, Justices of Peace (JP), state of Penang. One of ADRC’s founders, having received his mediation training by JP’s Mediation Bureau, has been actively involved in providing pro bono mediation services to the public since year 2018.

The birth of ADRC is inspired by our founders’ observation of the underprivileged groups in the society, lacking literacy adequacy and financial resources, going for the seemingly time-consuming and unaffordable court litigation, as the only avenue to resolve their conflicts.

These groups, unaware of the alternative options to resolve the disputes at hand, usually find themselves physically and financially exhausted at the end of the protracted adjudicative process.

With the best interests of society in our hearts, ADRC adopts a two-pronged aim of educating and offering high quality and cost-effective ADR services to the society at large, especially to those originating from the lower income groups.

Our center works closely with community leaders to resolve conflicts plaguing different segments of the society. ADRC’s pool of mediators consists of industry professionals who are duly qualified in providing mediation service.

We strive to ensure that only the highest quality of ADR services are rendered to the community. With our current base in Penang, Malaysia, we have set our sight on the nationwide rollout of our ARD services in the near future and we look forward to serving you.

Our Values.

People orientation: Adhering to the principle of self determination, ADRC aims to help parties to a conflict to identify their issues
and to assist them with option exploration for settlement or resolution.

Peace driven: ADRC’s commitment to neutrality means ensuring a safe space, both physically and emotionally, for the parties to a conflict to share comfortably and participate openly in the mediation process.

Professionalism: Based on the principles of impartiality and confidentiality, ADRC aspires to treat all parties to a conflict equally and fairly and to safeguard their best interests

Our Mission.

To promote the use of alternative dispute resolution (ADR) as the first go to option to resolve conflicts and disputes, whenever practicable and appropriate

To make timely and high-quality ADR services accessible to all Malaysians, regardless of race, creed, and rank, in the most efficient and cost-effective way.

To educate and create awareness of ADR as a method of conflict resolution among Malaysians, especially in the lower echelons of the society, thereby reducing costs of conflict, improving the quality of outcomes, preserving resources for the betterment of social welfare and ultimately to promote unity among the different races.

ADRC is founded upon the inspiration derived from Tan Sri Dato’ Seri (Dr.) Haji Mohd Yussof Latiff’s vision to create a harmonious multicultural society, Tan Sri’s lifetime contribution to society via his capacity as the founding Chairman of the Penang State Consultative Goodwill Council (MPMNPP) and the president of Persatuan Melayu Pulau Pinang (PEMENANG) has made great strides in promoting racial harmony and peace in the community.

ADRC's Inspiration

Heeding Tan Sri Dato' Seri (Dr.) Haji Mohd Yussof Latiff's calling and inspired by his relentless pursuit of social betterment and advancement, ADRC has been formed under his guidance and advice to serve the Muhibbah family and the community at large. ADRC's primary objective is to train people with the right calibre to undertake the mammoth task of resolving social disputes, In order to achieve this, ADRC takes upon the role of training and coaching future alternative dispute resolution practitioners.

ADRC Mediation Centre:

Address:
60, Jalan Pemenang, George Town, 10250
George Town, Pulau Pinang

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